Example of a normal call without using VOIP
Important Information about VOIP (internet provided) Phone Service
People
who are in need of an emergency response system are at risk if they are
using a VOIP phone system as it
offers a false sense of security.
Our medical alert care center has developed an innovative solution.
Traditional
medical alert units are not reliable when used with VOIP or digital phone
services.
Our engineers have developed proprietary software and hardware changes to provide
a reliable solution.
Normal Call, No VoIP
Example of a normal call without using VOIP
Good VoIP Call
Example of a good VoIP
Bad VoIP Call
Example of a bad VoIP
Emergency alert systems communnicate with monitoring centers via tones. These
tones can be significantly altered, distorted, or completely missing when using
VOIP.
Our Care Center has recently announced a new solution for medical alert units used with VOIP. In response to the growing number of people switching to VOIP service, We have has introduced "DIGICARE", (DIGI for short). DIGI is a VOIP compatible PERS unit that leverages proprietary hardware and software changes in the company's CSAA 5 Diamond Certified Medical Alert Monitoring Center to receive both emergency and maintenance calls from medical alert units without the risk of interference or data loss from VOIP bandwidth issues. It is the only solution currently available in the medical alert industry to address VOIP issues.